Frequentlyf Asked Questions

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Frequentlyf Asked Questions

Q: How do you charge for vacate cleaning?

A: The rental cleaning service is not hourly based, hence, it is not restricted by time. The cleaners will leave after ensuring that all areas on the cleaning checklist are thoroughly sanitised.Best Bond Cleaners in brisbane is the #1 bond cleaning  provider .

Q: Can you clean the ceilings if requested?

A: This is is not included in the standard end of lease cleaning package. However, you can be provided with a quote, after the condition of the ceilings has been inspected.

Q: Can I have the sofa and armchairs steam cleaned, as they are rather stained?

A: Of course. However, specialised deep cleaning services are not included in the standard bond back cleaning service. Please, note that discounts would apply if you book upholstery cleaning, carpet cleaning or mattress cleaning at the same time as your end of lease cleaning.Best bond cleaners provides the best quality bond cleaning services in Brisbane at cheap price with 100% bond back guarantee.

Q: So what happens if my landlord is still unhappy with the condition of the property after it has been cleaned?

A: We provide our clients with a 72-hour period to inspect the property and notify us if there is an issue with our service. We will be happy to rectify any problems with the service for free within this time period.Best Bond cleaners offers 100% bond back guarantee.

Q: I have a rental inspection coming. Is the service suitable for this?

A: Well, the end of lease cleaning is designed to secure the smooth retrieval of the bond that the client has paid prior to renting the property. Depending on your exact requirements, you can book our hourly based one-off cleaning service before you upcoming rental inspection or the end of lease cleaning service, which is not limited in time.

Q: Do I need to take a day off from work and be at home during the service?

A: You do not have to be present, while the service takes place. However, you will need to arrange for someone to let the cleaners in or organise for them to collect the keys to the property. Please, make sure that you inspect thoroughly the property after it has been cleaned within the 72-hour period.

Q: Can I ask for a few walls to be cleaned?

A: Yes. The cleaners may be able to wash and spot clean your walls, depending on their condition. Additional costs may apply.We are leading cleaning service which offers a variety of cleaning services, including Bond Cleaning, Spring Cleaning, Office Cleaning, Oven & BBQ Cleaning and Carpet Cleaning for both residential and commercial properties at the best price in brisbane with Bond Back Guarantee.